Ordering and delivery FAQs
Find help with ordering, shipping, returns and existing subscriptions.
How can I get help with my order?
Contact support@qestrong.com or (972) 777-5556. Include your order number and the item you need help with so our team can find your order.
Where can I find product directions and pack sizes?
Check the product page for directions and available pack sizes. You can browse skin patches, cards, and supplements.
How do I check shipping costs?
Review the available shipping methods and final shipping charge at checkout before placing your order. Costs depend on the items in your cart and your delivery address.
How do I get tracking information?
Contact support@qestrong.com or (972) 777-5556 with your order number if you need help locating tracking information.
How do I request a return?
Contact support@qestrong.com or (972) 777-5556 with your order number, the items you wish to return, and the reason for your request. Please obtain return instructions before mailing a package.
How do I get help with an existing subscription?
Contact support@qestrong.com or (972) 777-5556 for help with an existing subscription or a renewal. Include your order number if you have it.
Where can I check a discount?
Review any applied discount in your cart and the final order total at checkout. Contact our team if the offer you expected is missing before placing your order.
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